Terms & Conditions

Secure Ordering 

All Stop Sweat Fix website pages are hosted on a secure server. When you submit personal information on this site, it is protected with industry standard encryption. When you place an order, your payment details are sent directly to Stripe and payment is processed on their secure payment gateway. This site has no access to your payment information and any refunds are processed via Stripe.

While on a secure page, such as our order form which is hosted in a secure data facility, the lock icon of your web browser becomes locked. This indicates that the connection between your web browser and our web server is secure. While on a secure page, the ‘http’ on your browser changes to ‘https’.

When you submit sensitive information (such as credit card number), that information is encrypted and transmitted with encryption software which meets or exceeds industry standards.

Shipping and Delivery 

Orders are shipped daily via Australia Post.  Expected delivery times are 2-7 working days for domestic Australian orders. International orders can take from 10-20 days. Please ensure that the correct address is provided and that there is someone to receive the goods. For all international orders please regularly check the tracking provided. If there is an attempted delivery the parcel will then be taken to the nearest local post office for collection. Most international locations will hold the parcel for 1 month. If the parcel is not collected in 1 month it will be returned to sender. There will be an additional shipping cost charged for international parcels to be reshipped.

Privacy Policy

When you submit personal information on our website we will protect your information both online and offline.

We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store your personal information on computer systems located in limited access, secured facilities. Stop Sweat Fix employees are trained and kept up-to-date on our security procedures.

Stop Sweat Fix will never sell, rent, or share your personal information with any other parties. And we will only disclose your information to the extent we are required to do so by law or a court order.

Stop Sweat Fix takes reasonable and appropriate steps to protect your personal information from unauthorised disclosure or access. However, no data transmitted over the internet or stored on a server can ever be 100% secured. Therefore, while we strive to protect your privacy and personal information, we cannot guarantee the security of any information transmitted or disclosed to us online. We are not responsible for the disclosure, destruction or theft of your personal information.

If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.

Return Policy

STOP SWEAT FIX carries a 30 DAY MONEY BACK GUARANTEE.  Should you be unsatisfied with your purchase, please return the item to us no later than 30 days from purchase with your receipt to:

Stop Sweat Fix, PO Box 1051 Southport BC QLD 4215

You must supply your full name, postal address, receipt of purchase, and details of how the product has not worked.  Should you have purchased your item from a participating pharmacy or other distributor, please return to STOP SWEAT FIX directly.

No refund can be given without the goods being returned to us directly.

For queries, you may contact us at hello@stopsweatfix.com

Disclaimer

The Stop Sweat Fix product range shall be referred to herein as “the product.” Stop Sweat Fix and their owners shall not be held responsible for the use or misuse of the product or held liable for damage arising from that use, or any other claims made against them regarding the product. Claims arising from the use of the product or from any information provided on this website, including information that may be incomplete, will therefore be rejected. The author is not responsible for outside contents linked to or referring to these pages. If any claim arises from information presented in this way, the author is not liable.

Furthermore, the author is not responsible for postings or messages published by users of discussion boards, guestbooks, or mailing lists. The author intended not to use copyrighted material for this publication, and if so, to indicate the copyright of the respective object. The copyright for all content on this website created by the author is reserved. Any duplication or use of objects such as images, videos, diagrams, sounds or texts, in other electronic or printed publications is not permitted without the author’s express permission. The author reserves the right not to be held responsible for the topicality, correctness, completeness, or quality of the information provided herein.